I learnt that when we type we mustn't type that they are our bud. We must type like we are saying something nice to them. We all mustn't play around and say nasty things to other people. All of us must think before we type because someone won't like what you say. You must write so someone actually understand what you are typing. You can't talk to someone in a rude way. You should start with Dear Mr Walker and then say your piece and end with From Francois or who you typing to.